• IDC Insights:

    IDC Insights assists manufacturing businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues associated with design, development and distribution of goods across markets.

  • FINANCIAL

    IDC Financial Insights assists financial services business and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the banking, insurance, and securities and investments industries.

  • MANUFACTURING

    IDC Manufacturing Insights assists manufacturing businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues associated with design, development and distribution of goods across markets.

  •  GOVERNMENT 

    A IDC Government Insights assists Government and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the Federal/Central and local/provincial Governments.

  •   ENERGY  

    A IDC Energy Insights assists energy businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the utility and oil & gas industries.

  •   HEALTH  

    A IDC Health Insights assists health businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the payer, provider and life sciences industries.

  •   RETAIL  

    A IDC Retail Insights assists retail businesses and IT leaders in making more effective technology decisions by providing insightful fact-based research and consulting services. Our global research analyzes and advises on business and technology issues facing the retail industry.

Monitoring

We help your company track the implementation of your strategic actions to ensure the performance, reassess and/or to correct the established planning and be prepared to the next cycle.

Our monitoring is based on quantitative and qualitative analysis of the markets addressed by the technology providers, and on assessments of the perception and customer and partner satisfaction.

Monitor business and protect share

The accurate and ongoing tracking of market share is one of the basic requirements to streamline decision making in technology companies. For companies seeking to expand their business, or to defend themselves from the competitive attacks, it is also imperative to understand the addressable market and the growth perspectives in the short, medium, and long-term.

Key questions companies must address:

• Are we wining or losing market share? To whom?
• What best market practices can the company absorb?
• Is the market potential aligned to the company's expectations and strategic plan?


To address these challenges, IDC consulting develops:
• Market Sizing and Forecast
• Competitive
• Analysis/Benchmarking
• Adoption and Growth Rates
• Strategy Reviews

Close the relationship with customers and partners

In addition to attaining their short-term goals, companies must pay attention to the continuity of their business, and this implies forging close relationships with their customers and partners. This is particularly important in the technology industry where the nature of the transactions demands many attributes of the service and product providers, including proven experience, deep knowledge of the customer business processes, and a good relationship with IT customers and business organizations.

Key questions companies must address:

• What is the satisfaction level of the customers and partners?
• What key attributes do my customers seek in a vendor?
• What key attributes do channel partners want from technology companies?
• What is the customers' and partners' perception of the main vendors?


To address these challenges, IDC consulting develops:
• Customer Perceptions/Satisfaction
• Partner Perceptions/Satisfaction
• Competitive Analysis/Benchmarking